Portfolio

My focus is on making complex systems simple and engaging.

Each engagement begins with deep inquiry — understanding the system, the people, and the pressures before a single screen is designed.

Fidelity small business retirement product design

Fidelity Wealth Solutions

Small Business Retirement — Revised Product Experience, New and Improved Tools

Reimagined the end-to-end user experience for the Small Business Retirement squad. Conducted user tests and competitive analyses, created user journeys, wireframes, and pixel-perfect designs for both public-facing marketing pages and products, including the IRA Contribution Calculator and Plan Selector tool.

End-to-End UXProduct DesignUser TestingResponsive DesignDesign Systems

Outcome

New product pages, Plan Selector tool and updated IRA Contribution Calculator and SIMPLE Plan Manager live in production

Duration

Multiple projects ranging from 3-12 months

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Sentara Health

Digital Transformation — Redefine Patient and Provider Experience Across Multiple Platforms

Defined and drove the UX strategy for a large-scale digital transformation initiative. Conducted patient journey mapping workshops, restructured information architecture across a complex multi-brand health system, and established design patterns to support consistent, scalable delivery across web properties.

Digital StrategyInformation ArchitectureJourney MappingUX DesignMobile App Design

Outcome

End-to-end UX strategy across patient and provider-facing digital properties, information architecture, UX design and user research

Duration

10 months

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Avaya

Avaya.com — Rebranding & Global Website Redesign

Led the Interaction Design team at the iconic agency R/GA for the rebranding and redesign of Avaya.com. Conducted user research and created personas as part of the Discovery phase. Oversaw the creation of site maps and over 150 annotated wireframes and collaborated with the Emerging Technologies team to define a social media strategy.

Global RedesignUser ResearchInformation ArchitectureInteraction DesignSocial Media StrategyMentorship

Outcome

Discovery research with personas and user journeys, information architecture, interaction design, UI specifications and social media strategy delivered for global redesign

Duration

14 months

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I'm currently accepting new consulting engagements for Q4 2026 and Q1 2027.

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